FAQ

📦 Orders & Shipping

Do you ship internationally?
Currently US-only.

When will my order ship?
Within 1–2 business days after purchase.

How long does shipping take?
Usually 2–5 business days depending on location.

Will I get a tracking email?
Yes — tracking details are sent automatically once shipped.

Can I change or cancel my order?
If it hasn’t shipped yet, email us right away.

My package shows delivered but I didn’t get it.
Check with neighbors first. If still missing after 24 hours, contact us.

🔁 Returns & Guarantee

What’s your return policy?
30 day satisfaction guarantee — if you’re not happy, we’ll make it right.

How do I start a return?
Email us with your order number, and we’ll guide you.

💳 Payments & Security

What payment methods do you accept?
We accept all major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, and more.

Is my payment information secure?
Yes — we use industry-standard SSL encryption to protect your data and never store credit card details.

💊 Product Information

Are your products made in the USA?
Most are made in the USA; some formulas come from the EU. All are made in FDA-registered, third-party-tested facilities.

Are your products safe for daily use?
Yes — designed for consistent use. If you have a condition or take medication, consult your healthcare provider.

Do you use proprietary blends?
No — every ingredient and dosage is listed transparently.

Are your products vegan?
Some are vegan, others are not — each page clearly states it.

Do your products contain allergens?
Most are free from gluten, soy, and dairy. Always check individual labels.

Are your products third-party tested?
Yes — every batch is tested for purity and potency in certified labs.

When’s the best time to take them?
Usage and timing vary by product — some are taken once daily, others twice.
Check the label or “How to Use” section on each product page for the exact serving and best timing.

Can I combine (stack) products?
Yes — our line is designed to complement each other. Check “Build Your Stack” to create your combo.

How should I store them?
Keep sealed, cool, and dry. Avoid direct sunlight, heat, and humidity.

What if powder clumps?
Normal for high-purity powders — shake well before use.

🎁 Miscellaneous

Do you offer bundle discounts?
Yes — save 20–30% on 2–4 items in “Build Your Stack.” (ONLY FOR BLACK FRIDAY)

Do you include free gifts?
Occasionally — if available, you’ll see it at checkout.

How can I contact support?
Email us anytime — most replies within 24 hours.